Harriet Grossman is the Receptionist at Richardson Bloom & Lines. We caught up with her in the office and asked her a few questions.
When did you join the firm?
I started on May 18, 2015. Over the years, I’ve started several jobs on the 18th of the month, and they’ve been great. So I’m sure this will be, too!
What is your role at RBL?
I’m the Receptionist, or Director of First Impressions. I try to project a welcoming feeling, in person or on the phone, to people who are perhaps calling us for something they never thought would happen to them. When I can, I pitch in with proofing, copying, scanning, etc.
What do you like most about working at RBL?
We’re a small firm, so I get the chance to interact with everyone in the course of the day. Even on the busiest of days, everyone is great to work with. In “my day,” we would have been called “divorce attorneys.” But I think “family law attorneys” is a much better label. Here, the ultimate goal is to help the family, even if it lives in two different houses.
What would surprise most people about you?
That I’m working at all since retiring after 25 years from The Coca-Cola Company (no, I do not know the secret formula for Coke, though I once took several foreign journalists to see the vault where it resided).
What do you do when you are not at work?
I’m an avid reader, dedicated grandma, and head-over-heels mother to Suki and Abby, my four-legged children. Don’t call my house on Tuesday night because I’m glued to NCIS, with Jeopardy as a close second.